va services
-
it starts with your dream.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to have more free time and balance in your life. Or maybe you have a creative project to share with the world but you need a strategic or administrative power boost. You may be feeling burnt out, overwhelmed, like you are wasting way too much time on things you aren’t good at, or you may want to scale your business and you aren’t sure how or you can’t do that and still do everything else. It’s okay. I’ve got your back!
There are a lot of definitions of what a VA is, so I’ll share what I do. I am a high-level VA and a Fractional COO. A high-level virtual assistant (VA) offers far more than basic admin tasks. I care about my client’s business as much as they do, and my goal is for them to be able to step away from their business as much as they want and not have to worry about a thing. I am a strategic partner for success who can support business owners, entrepreneurs, and executives with high-impact, high-leverage work. I can handle almost anything that involves running a business, but I’ll share a few ideas with you.
-
Executive & Administrative Support
Inbox management and email triage
Calendar management and scheduling
Travel arrangements & itinerary planning
Meeting coordination and prep (agendas, follow-ups)
Data entry, file organization, and cloud storage management
-
High-Level Strategic Support
Analytics tracking and reporting (Google Analytics, KPIs)
Launch management (email sequencing, deadlines, team coordination)
Content repurposing strategy
Calendar or time blocking to optimize CEO productivity
Ghostwriting or building templates for repeatable tasks
-
Project & Operations Management
SOP (Standard Operating Procedure) creation
Team coordination and communication
Light HR support (recruiting, onboarding, offboarding)
CRM and database management
Vendor and contractor coordination
Basic bookkeeping and invoice tracking
-
Marketing & Content Support
Social media scheduling and engagement
Blog post formatting and uploads (WordPress, etc.)
Email newsletter setup and delivery
Graphic design (Canva, basic branding)
Podcast or video upload coordination (descriptions, thumbnails, show notes)
Light copywriting or proofreading here
-
Client Experience
Responding to client/customer emails
Managing client onboarding/offboarding
Creating and maintaining client welcome packets or guides
Managing support tickets or live chat
Following up on testimonials or feedback
-
Tech & Systems Support
Setting up automations (Zapier, Make, etc.)
Managing course platforms (Teachable, Kajabi, Thinkific, etc.)
Managing email marketing tools (ConvertKit, Mailchimp, ActiveCampaign, etc.)
Light website edits (WordPress, Squarespace, Wix)
Integration of apps and tools to streamline workflow
Jen Labanowski, LMFT.
I cannot recommend Nicole highly enough. We have worked with her for years, and she has been absolutely integral to the success of our business. She is incredibly hardworking, dedicated, and committed to the work. On top of that, she is just an exceptional human being. Nicole is compassionate, conscientious, and kind. She brings a feeling of levity to team meetings, and it's always apparent how much she cares about the work and the people.
Shelly Smith, LMFT
Nicole is a powerhouse VA, and we HIGHLY recommend her to any business owners who need assistance. We have worked with Nicole for over 5 years. Her skillset is diverse, dynamic, and adaptable to the needs of unique businesses. Nicole's style is very collaborative, and she excels at quickly getting up to speed to jump in wherever needed to support team. Nicole is a warm, caring, empathetic human who strives to do right by others and cares deeply about the people she works with. Good Human Work has been honored to work with her!
